Please note that if you cannot find the answer you are looking for below, please do not hesitate to contact us here. Our dedicated team is ready to assist you.

FAQ's

MAINTENANCE

Wipe clean using a soft, damp cloth, avoiding excess moisture.

Avoid contact with oily substances, creams, chemicals and harsh cleaning products. 

LEATHER

All of our products are made from high quality, full-grain leather. The leather has a smooth, matte surface and is available in a range of deep, rich colours. With proper use and care, leather ages gracefully. With regular use, it will naturally soften and darken slightly, developing patina as it ages.


Due to the natural variation of leather hides and the finishing processes, slight colour variations may occur from batch to batch. To ensure consistency, we suggest ordering all handles for a project at the same time. If viewing online, colours may appear differently from screen to screen. Leather swatch sets can be purchased below.


INSTALLATION

Edge Pulls 

Edge pulls are designed for installation on ¾” thick doors. Custom sizing is available for other door thicknesses.  

Edge pulls should be installed by a professional tradesperson. A recessed groove is required to be cut in the door to allow the handle to sit flush with the door edge. We suggest cutting recessed grooves after receiving the product. As a natural material, leather thicknesses can vary slightly.

Handles are supplied with pre-cut fixing holes. Fastening screws are supplied. For best results, handles should first be installed with a standard #6 square head screw prior to installing the slotted screws provided.

Strap/Loop Pulls 

Handles are supplied with pre-cut fixing holes and barrel fasteners. Fasteners will fit doors between 5/8”- 7/8” thick. Contact us for custom fastener lengths.

 

WARRANTY

1 year warranty on manufacturing defects.